Frequently Asked Questions (FAQ)
Find answers to the most common questions here
about My Perfect Gift and how it works.
Transparency is our core value.
We have collected the most frequent questions we receive about our service, how to use Freddie, the Wishlist, and purchasing policies.
Before contacting us, take a look at this section: you'll find the solution in seconds!
General Information
What is My Perfect Gift?
My Perfect Gift is an innovative platform designed to take the stress out of gift searching. We use an Artificial Intelligence assistant named Freddie to analyze your needs, the recipient's tastes, and the occasion, suggesting the best products from major online marketplaces like Amazon, eBay, and others.
What is the mission of My Perfect Gift?
Our mission is twofold: to eliminate the stress and effort involved in finding the perfect gift, and to provide you with the tools (like the Wishlist) to receive only the gifts you truly love.
Is My Perfect Gift an e-commerce site?
No, we are a gift ideas platform and an affiliate site. We promote high-quality products selected from top marketplaces (like Amazon) and earn a commission only if you find the perfect gift through our link, at no additional cost to you.
What is the difference between My Perfect Gift and traditional marketplaces?
The difference is personalized assistance. Marketplaces offer products; we offer you Freddie, our AI Assistant, who analyzes the recipient's profile or your tastes to suggest the exact product, making the choice easy and focused.
What are the product selection criteria?
We select medium-to-high quality products, with a minimum price of €50 and excellent reviews (generally 5 stars), ensuring that every item suggested is a worthy Gift Idea.
Is My Perfect Gift a free service?
Yes, using our site, the assistant Freddie, and the service we offer is and will always be completely free for users. Our business model is based on Affiliate Programs. When you purchase a product through a link on our site, we receive a small commission from the seller (e.g., Amazon) at no additional cost to you. This allows us to provide the service for free.
How does My Perfect Gift ensure product quality?
We do not hold inventory; instead, we select products physically sold by reliable marketplaces like Amazon. Quality is assured by 5-star reviews and the reputation of our partners.
How does post-sales support work?
As an affiliate site, post-sales support (returns, exchanges, warranties) is handled entirely by the marketplace where you completed the purchase. Please rely on their customer service for any needs.
Can I buy products directly on My Perfect Gift?
No. My Perfect Gift provides the suggestion and the direct link to the product. The actual purchase and transaction always take place on the partner marketplace's website (e.g., Amazon), ensuring maximum security.
Do you also have a blog with tips and guides?
Certainly! Our Blog is a valuable resource where you can find guides, style tips, product reviews, and the "Art of Gifting," all optimized to help you find inspiration.
I have a technical problem with the site, who can I contact?
For technical issues or specific questions about how My Perfect Gift works, you can send us a message using the contact form available on the "CONTACTS" page. For order-related issues, please contact the marketplace.
How Freddie (AI) Works
How do I chat with Freddie?
It's very simple! Just click on the "Freddie" button in the menu or on "Chat Now with Freddie!" on the Homepage. A chat window will open where you can start describing what you're looking for, who the gift is for, and the occasion.
How does Freddie differ from a simple search bar?
Freddie is an AI Assistant, not a basic search engine. He analyzes the recipient's full profile (age, passions, occasion) to calculate a compatibility score, suggesting only the products with the highest probability of being loved.
What information should I provide to Freddie for optimal results?
The key details are: recipient (who it's for), occasion (why you're giving), and interests/passions (what they like). The more details you give Freddie, the better the suggestions will be, making the gift list surgically precise. Try telling him:
- Who it's for: "my brother," "my best friend," "my boss."
- Age: "he's turning 30."
- Occasion: "graduation," "Christmas," "birthday."
- Interests: "loves cooking," "is a Star Wars fan," "likes gardening."
- Budget: "I'd like to spend around 50 euros."
A perfect prompt example is: "I'm looking for a gift for my father who is turning 60, loves gardening and mystery novels. Maximum budget 100 euros."
Can I trust Freddie's suggestions?
Yes, Freddie uses complex Artificial Intelligence algorithms by cross-referencing profile data with real product reviews. He works constantly to eliminate wrong choices.
Can I use Freddie without an account?
Yes, you can start a conversation with Freddie without registering. However, to view the full list of suggestions and to save the search to your account, registration is required.
What happens to the data I give to Freddie?
The data you provide is used by Freddie to create the recipient's profile or your personal profile. Data is treated with the utmost confidentiality and used only to improve the quality of the suggestions.
Can I save the gift searches I've done with Freddie?
Certainly. Once registered, every completed search is saved in your Search History, allowing you to review or reuse gift ideas in the future without having to start over.
Can Freddie ask questions about budget limits?
Yes, Freddie will ask if you have a specific budget in mind. This helps filter products to ensure the suggestions are realistic and suit your financial means.
Is Freddie available 24/7?
Yes, being an AI-based assistant, Freddie is available to assist you with your gift search 24 hours a day, 7 days a week.
Are Freddie's suggestions sorted?
Yes, based on our algorithm specially developed for this service, the gift suggestions provided by Freddie are sorted by compatibility score with the recipient's profile and are provided from highest to lowest.
If a search is unsuccessful, does Freddie offer alternatives?
If the initial search doesn't generate a high level of compatibility, Freddie will ask you to refine the details or explore related categories to ensure we always offer you valid and surprising options.
Account and Wishlists
Why should I register?
Free registration unlocks our most powerful feature: Wishlists. You can create multiple lists (e.g., "My Birthday," "Wedding Registry," "Baby Gift Ideas") and add the products you find. But above all, you can share your lists with friends and family, to finally receive only the gifts you truly want!
What are the benefits of creating a My Perfect Gift Account?
An account allows you to save all searches made with Freddie, create your User Profile with specific preferences, and manage/share your Wishlist to receive only perfect gifts.
How do I create a Wishlist?
After creating your account, you can use Freddie to complete your User Profile. Then, you can browse the catalog and click the specific button on each product page to add the item to your list.
Can I create multiple Wishlists?
Yes, it's possible to create multiple Wishlists, perhaps for different occasions (e.g., "Birthday 2026," "Christmas List," "Housewarming Gifts") or for different groups of friends and family.
Is there a limit to the number of products I can add to a Wishlist?
There is no strict limit. You can add as many products as you like, although we recommend keeping the list updated and manageable to make it easier for your friends to choose.
How do I share my Wishlist?
Once you've created a list in your user profile, you'll have an option to make it "Public" or "Private." If set to public, you'll get a unique link (e.g., myperfectgift.shop/list/my-list) that you can send to anyone via WhatsApp, email, or social media.
Can I share my Wishlist securely?
Absolutely. Your list remains private until you choose to share it via a unique and secure link. You can revoke this link at any time.
Does a friend who buys a gift see my shipping address?
No, privacy is total. The purchase and shipping data are managed entirely by the partner marketplace (e.g., Amazon), which sends the gift to your address without the giver knowing it.
How do I know if a gift has already been purchased from my list?
The system is updated in real-time by the marketplace. After a purchase, the item will be marked as "Purchased" or "Gifted" for other friends and family viewing your list, avoiding duplicates.
Can I change my gift preferences after creating my Profile?
Yes, you can update your User Profile and preferences at any time. This ensures that Freddie can continue to provide you with current and relevant suggestions.
What happens if I forget my password?
No problem. On the "Log In" page, you'll find a "Forgot Password?" link. Click it and follow the instructions: we will send you an email with a link to reset your password securely.
Can I delete my account?
Yes, you can delete your account at any time from your User Profile settings. All saved data (searches and lists) will be permanently removed.